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Here are a few ways you can get the most value from your caterers for your business.

Make an easy-to-read list of the caterers you use and their phone numbers.

Give them a call to make sure they’re still in business, and find out if any terms have changed.

Have a file for each one that includes answers to these questions.

1. Do you have billing arrangements with them? What are they?
2. How late can you request food and still get it?
3. Can they handle special requests?
4. What is their average cost per person?
5. What kind of presentation do they have?
6. Are there certain orders that different groups prefer?
7. Find out who to talk with if something goes wrong, someone who can make things right.
8. If there’s something else you need, ask for it.

Take notes on your experience with the caterers.

Lastly, consider calling some peers within your company and at other companies to expand your list of good caterers.

While you may know all of this because it’s part of your job, sometimes someone else has to fill in when you’re out. The more you have organized and written up, the more likely you can continue business without interruption, even exceed expectations.